Terms & Conditions
Terms may be established by completing credit application. Terms
are granted based on past credit history, length of time in business,
and any history. Please allow 2 weeks for processing. Failure to
provide complete information may delay credit processing. Customers
without credit terms may place an order with a credit card. We
accept American Express, Visa, Discover or Master Card. Orders may
also be prepaid with a money order, cashiers check or company check.
A $35.00 charge will be applied for all returned checks. Oak Hills
Vegetable Farms, Inc. reserves the right to hold any order if there
is an unpaid balance. Accounts with a delinquent balance will be
re-evaluated and may revert to prepaid order status. Please allow
1-3 business days (after receipt) for payments to post. Past due
accounts (over 90 days) are subject to collections and the account
will be prepaid for at least a one (1) year period. Cash discount
applies to product only - shipping not included.
Place an Order: Our
Customer Service Department can be reached at 425-502-0321 from
8:30 am to 5:00 pm, EST Monday through Friday. We do not split cases.
Prices and product availability are subject to change without advance
notice. Please contact Customer Service for current pricing and
product availability when placing your orders. No backorders for
items that are of stock.
Free shipping when ordering 30 (12-pack) cases or more of product.
Oak Hills Vegetable Farms,Inc. pays 50% of the freight when ordering
10-29 cases of 12-pack cases.
MUST COUNT THE CARTONS AND MARK ANY SHORTAGES OR DAMAGES ON THE
DELIVERY RECEIPT BEFORE SIGNING THE BILL OF LADING. Any
discrepancies in the case count listed on the Delivery Receipt that
is not marked on the Bill of Lading BEFORE the driver leaves will not
Services and Charges: For
larger shipments (pallet sized orders) please notify us if a delivery
appointment is required. We can arrange for delivery appointment and
inside delivery, but only when services are requested. Request extra
services in advance to avoid delivery delays. Please note that
additional charges levied by the freight carries (i.e. inside
delivery, residential delivery or lift gate service where available)
will be passed on to you regardless of order level.
and Shortages: All
claims of shortages or internal damage must be reported to Oak Hills
Vegetable Farms, Inc. Shipping Department within 7 days of receipt.
All original shipping cartons, packaging and damaged merchandise must
be retained. You may be asked to hold the merchandise for pickup.
will only be accepted when customer notifies Oak Hills Vegetable
Farms, Inc. Shipping Manager or Customer Service Department prior to
return. Returns are subject to a restocking fee of 20% or $15.00,
whichever is greater (applies only if at no-fault of Oak Hills
Vegetable Farms, Inc). Returns must be received within 15 business
days of receipt of shipment. Oak Hills Vegetable Farms, Inc. is not
responsible for merchandise returned without prior notification and